About Chris and Terri Sutton - Owners of Carpet MD
Hello, I'm Chris Sutton, the proud owner of Carpet MD, a trusted carpet cleaning business serving the Forest Grove, OR area. Together with my wife Terri, we have been dedicated to providing exceptional carpet cleaning services since January 2006. With over 21 years of industry experience, we bring a wealth of knowledge and expertise to every job we undertake.
My journey in the carpet cleaning industry began with my time at Stanley Steamer. I spent a few years there, honing my skills and learning the ins and outs of the trade. Armed with this valuable background, I decided to venture out and start Carpet MD. It was an opportunity to utilize the knowledge I had gained and establish a business that would truly make a difference in our community.
At Carpet MD, our approach to customer service is simple yet effective: communication is key. We believe in maintaining clear and open lines of communication with our customers from start to finish. Before each job, we send a text to confirm the details and ensure that everything is in order. On the day of the appointment, we make it a point to call our customers when we are on our way, keeping them informed and aware. After completing the job, we follow up with a thoughtful text, ensuring that everything is to their satisfaction. Our aim is to be respectful, professional, and punctual in all our interactions. We sincerely thank our customers for their trust in us, which has led to Carpet MD being the highest-rated carpet cleaning service in Washington and Yamhill counties.
One of the most rewarding aspects of our work is the opportunity to interact with our customers and get to know them personally. We believe that building genuine connections goes beyond providing excellent service. It's about making people feel comfortable and valued, ensuring that their experience with Carpet MD is memorable for all the right reasons.
Outside of work, we are actively involved in our local community. We are proud members of our church, where we hold leadership positions and contribute to various initiatives. Family is of utmost importance to us, and we cherish the time we spend together. In our free time, we enjoy engaging in hobbies that allow us to relax and unwind, whether it's gardening, reading, or exploring the beauty of the Pacific Northwest.
What we love most about our community is the small-town feel combined with the benefits of a close-knit farming community. We embrace the opportunity to support local businesses and believe in the power of community connections. The friendly and welcoming nature of our neighbors makes us grateful to call Forest Grove home.
At Carpet MD, we take great pride in our work and strive to exceed expectations with every carpet cleaning job we undertake. With our experience, dedication to customer service, and passion for our community, we are confident that you'll find the results to be truly remarkable. We look forward to serving you and earning your trust as your go-to carpet cleaning professionals in Forest Grove, OR.
